"The staff at Liquid Voice have consistently demonstrated a high level of knowledge, which has been put to good use in assisting the Council in overcoming technical difficulties associated with the interfacing to legacy systems".
"The company has been reliable in delivery of its service level agreement with the Council, and frequently exceeded expectations. Technical support has always been responsive, constructive, reliable and helpful".
Vale of White Horse District Council - Ann T. Sadler
24/08/2009
“In comparing leading brands, the Liquid Voice call recording solution stood head and shoulders above the rest. It offers all the power, functionality – and more – that we need while delivering very clear cost benefit.
“We were delighted with the results as it quickly proved it’s worth, paying dividends within the first week of use. Our managers found the system very quick and easy to use and it delivered powerfully on all the practical, commercial and compliance issues we required”.
The system is so easy to use that complex training is simply not an issue; knowledge is quickly shared around the organisation where appropriate and, because the benefits are so clear, everyone quickly ‘bought into’ the system so there’s no ‘change management’ issues to contend with. Installing and rolling out the Liquid Voice solution has, by far, been the easiest IT-based installation we’ve ever done”.
“We had a practical on-site demo of the system which highlighted its features, functionality and, importantly, its front-end interface. In comparing all four systems, the Liquid Voice call recording solution won hands-down in terms of the features and functionality we wanted, the level of integration with our existing network – and price. Importantly, while it integrates perfectly with our phone system and CRM package, it’s a stand-alone system that cannot affect our network should something go wrong...”
“I would have no hesitation in recommending the use of Liquid Voice call recording to other companies. The system suits our needs and requirements perfectly.”
"Of all the various companies I have personally been involved in, your organisation has, to say the least, been the best as far as the time, support and most genuine unpressurised advice you have given us..."
"we spent a tremendous amount of time searching various manufacturers and chose your company specially for the customer service, support, and advice. At no time was anything too much trouble; everyone went out of their way to be extremely helpful"
Total Supplies - David Hermanns
31/01/08
“Liquid Voice, the call recording specialist, has just completed its most successful year to date, with revenue up 53%, sales beyond expectations at 65%…”
Comms
Business
11/09/07
“Britain’s ‘claim culture’ will drive the market for call recording, a market that could be worth up to £2.5bn within five years, according to call recording vendor LIQUID VOICE…”
